Terms and conditions

Terms and Conditions

1. Legal Status

1.1 The use of services provided by Casino Fredericton is governed by the terms outlined in these Terms and Conditions and applicable laws of the Province of New Brunswick, Canada.

1.2 Casino Fredericton operates under license number NBG-2019-CFR-4427, issued by the New Brunswick Lotteries and Gaming Corporation.

1.3 By using the Casino Fredericton services, you acknowledge that you have the legal capacity to enter into these Terms and Conditions and comply with all applicable laws.

2. Registration and Login Process

2.1 All players must visit the Casino Fredericton players' club desk on-site and provide valid government-issued photo identification to register for a loyalty account.

2.2 Upon completing the registration process, players will receive a physical loyalty card that must be used for achieving rewards and participating in promotions.

2.3 All players must be at least 19 years of age to register and participate in gaming activities at Casino Fredericton.

3. Games and Software Providers

3.1 Casino Fredericton offers a variety of games, including but not limited to slots and table games as permitted under New Brunswick provincial gaming legislation.

3.2 All electronic gaming devices and equipment are sourced from licensed manufacturers and adhere to Canadian fairness standards.

4. Bonuses and Promotions

4.1 Bonuses and promotions offered at Casino Fredericton are subject to conditions as outlined at the time of offer and may vary based on player eligibility.

4.2 All promotions are valid for a specified duration and must be activated within that time frame; failure to do so may result in the forfeiture of rewards.

4.3 Wagering requirements apply to certain promotional offers, as detailed in the specific terms associated with each promotion.

5. VIP and Loyalty Program

5.1 Casino Fredericton operates a loyalty program that rewards players based on their activity, and eligibility is determined by accumulation of tier points.

5.2 Members of the loyalty program must adhere to rules surrounding point earning and redemption, as stated within the program documentation.

6. Payment Methods and Banking Terms

6.1 All transactions, including deposits and withdrawals, must be conducted in compliance with Casino Fredericton’s banking policies.

6.2 Identification verification may be required for all cash withdrawals exceeding certain limits, which will comply with applicable AML regulations.

7. Key Terms and Conditions

7.1 These Terms and Conditions may be updated or amended at any time, and it is the responsibility of the user to remain informed of any changes.

7.2 Any violation of these Terms and Conditions may lead to account suspension or termination at the discretion of Casino Fredericton.

8. Mobile and Technical Features

8.1 The Casino Fredericton companion app is provided for convenience, but all mobile features are subject to availability and compatibility with individual devices.

8.2 Players must ensure their use of the mobile app complies with the applicable terms, including data protection measures.

9. Security and Fair Play

9.1 Casino Fredericton is committed to maintaining the integrity of its operations through regular audits and adherence to established fair play standards.

9.2 Players are encouraged to utilize secure methods of managing their accounts and to report any suspicious activities immediately.

10. Responsible Gambling Features

10.1 Casino Fredericton promotes responsible gambling and offers tools, such as self-exclusion and deposit limits, to assist players in managing their gaming activities.

10.2 Access to responsible gambling resources is available, and players are encouraged to seek help if they believe they may have a gambling problem.

11. Advantages and Disadvantages

11.1 Players acknowledge that participation in gaming activities presents both risks and rewards, and it is their responsibility to evaluate their gaming activity.

12. General Casino Information

12.1 These Terms and Conditions apply to all players who are legally present in Canada and comply with the registration requirements stated herein.

12.2 Casino Fredericton reserves the right to refuse service to any individual failing to comply with these Terms and Conditions or any applicable laws.